The more people a person has to see within a process in order to find out information or get to the final results, the less likely they are to continue through the process. Even a phone number can be taxing if you have to go through many levels of automation or multiple people before your "right" person. Add fear to the equation (people and... more »
On April 18, National Disability Institute (NDI), the LEAD Center and Municipal Securities Rulemaking Board (MSRB) partnered for the webinar/in-person event, Advancing Financial Literacy for Individuals with Disabilities, to commemorate National Financial Capability Month.
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